Info

Festival Info

PAROOKAVILLE takes place in an old military airport area in Weeze (NRW), Germany at the border to the Netherlands.

You have to be at least 18 years old to become part of our unique city.

Ticket Info

  1. Register now for the ticket sale www.parookaville.com/pre-registration
  2. Receive confirmation mail with personal ticket shop link by e-mail.
  3. Go to the ticket shop via this link on 2nd and 4th November 2018.
  4. Select ticket packages and complete the payment process.
  5. WELCOME TO PAROOKAVILLE!

Start: 14th September 2018, 14:00h (CEST)
End: 4th November 2018, 11:00h (CET)

 

At start of the ticket sale (2nd and 4th of November), only preregistered people can purchase tickets for PAROOKAVILLE 2019 via their personal ticket shop link, which they will receive after pre-registration by e-mail. Only then the ticket shop will become public for all others. Since PAROOKAVILLE was always sold out in 2015 until 2018, it is necessary to preregister in order to receive your desired ticket.

Here you can request your confirmation mail again. Please enter your mail address, which you have used during the registration. 

In case of need, the TicketPAY Support Team will be happy to help you.
Phone:+49 (0) 2381 - 33 898 46 (Mo-Fr: 09:00h - 17:00h) 
E-Mail: help@ticketpay.de 
Facebook: www.facebook.com/TicketPAY 
Website: www.ticketpay.de

 

2nd November 2018, 18:00h (CET): Comfort Camp, Deluxe Camp and Hotel Packages
4th November 2018, 12:00h (CET): All tickets

You can find information about all ticket packages here.

4 tickets can be ordered per person (e.g. 4x Regular Full Weekend Visa + Mellow Fields).

The following payment options are available during the order process: 

  • Paydirekt 
  • SEPA (online-transaction) 
  • Sofortüberweisung 
  • Credit card (Mastercard, Visa) 
  • Bank Transaction (available from 4th November 2018)

All Paydirekt users are recommended to register for free before the ticket sale at www.paydirekt.de. Registration during the ordering process can lead to delays and complications!

All credit card customers are advised to have the security standard 3D Secure enabled before the ticket sale. This authentication method minimizes fraud risks in the e-commerce sector.

Mastercard customers ("Mastercard SecureCode") can get further information at www.mastercard.de and Visa customers ("Verified by Visa") at www.visa.de! Information are also available at the respective house bank.

Add-Ons (e.g. Parking Tickets, Locker or Bill Parooka Donation) can either be ordered directly in the ordering process or can be purchased at any time by the customer via the personal MyTicket-Portal. Further Add-Ons (such as bungee jumping or booze bags) will follow in the coming months.

You can buy your Add-On at the event venue as well. In that case you must expect additional costs.

An upgrade from Regular to VIP can only be ordered as part of the Comfort / Deluxe Camp and Hotel packages either directly in the ordering process or later via the personal MyTicket-Portal. Attention: The offer is very limited!

Note: Add-Ons do not need to be personalized (except Bill Parooka Donation) and cannot be resold through the TicketPAY Resale Shop.

For security reasons, each ticket purchaser must personalize the tickets to a ticket holder. This personalization takes place via the personal MyTicket-Portal of the ticket purchaser. All tickets must be personalized until Monday, 30th April 2019, 23:59h.

Tickets that are not personalized until 30th April 2019 will be personalized to the customer automatically! This applies to non-personalized tickets, which will be taken back from the Resale Shop after 30th April. They are personalized after withdrawal from the Resale Shop to the ticket purchaser. 

Example: You have purchased a total of 2 Regular Full Weekend Visa and forget the personalization until 30th April 2019, 23:59h. From the 1st May 2019 BOTH tickets will be personalized to you automatically and only you will get access to PAROOKAVILLE with the tickets. For the re-personalization of the second ticket to a friend, a fee of €29,- will apply in any case from the 1st May.

In general, re-personalization is not possible. In the event of e.g. illness or exams, re-personalization can be requested through your MyTicket-Portal. In this case €29,- per ticket would be due. Would you like to resell your ticket? Then simply use the Resale Shop of TicketPAY. 

Online re-personalization is possible until 16th July 2019, 18:00h, afterwards your ticket can only be re-personalized at the festival entrance at the Trouble Shooting Container of TicketPAY. Please use the following document: Link.

Ticket holders have the option of offering their tickets for resale via the personal MyTicket-Portal. Since more and more ticket fraudsters are on the marekt, we ask all ticket interested parties: NEVER BUY TICKETS FROM OTHER PLATFORMS! Only in the Resale Shop you have the guarantee on 100% real tickets, secure payment and customer support on the part of TicketPAY.

We do not guarantee the availability of your desired tickets! Furthermore, ticket-interested parties may have to accept additional costs!

The Resale Shop is expected to be available in early 2019.

Simply go to your personal MyTicket-Portal and click on the menu point "Resell". There you select the ticket to be sold and click on "Resell". Then simply fill out the resale form and click on "start resale". 

personalization of the ticket is not required in advance! If a ticket is already personalized, you also have to upload the corresponding ID card and accept an additional re-personalization fee of €29,-.

In general, the tickets can only be resold at the original price plus a 15% processing fee. The seller can decide who pays the 15% processing fee (seller, buyer or 50/50). We allow the seller a margin of 10% to get back ticket fees. Thereby we hope to counteract the black market with horrendous usurious prices. 

If you have any questions, please contact our ticket provider TicketPAY directly.
Phone:+49 (0) 2381 - 33 898 46 (Mo-Fr: 09:00h - 17:00h) 
E-Mail: help@ticketpay.de 
Facebook: www.facebook.com/TicketPAY 
Website: www.ticketpay.de

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