Festival Info

PAROOKAVILLE 2020 will take place from 17th to 19th July at Weeze Airport in Germany.

The artists will be announced in the next months.

Every citizen of PAROOKAVILLE must be at least 18 years old – no exceptions due to safety reasons!

Ticket Info

6 October 2019, 12:00h (CEST).

  1. Click on the ticket shop link on 6th October 2019, at 12:00h (CEST)
  2. Select your desired tickets / packages
  3. Complete the payment process
  4. Receipt of confirmation e-mail with ticket link to your MyTicket-Portal via help@ticketpay.de
  5. WELCOME TO PAROOKAVILLE 2020!

NO PRE-REGISTRATION REQUIRED!

Since more and more ticket fraudsters are on the market, we ask all ticket interested parties:

NEVER BUY TICKETS FROM OTHERPLATFORMS OR THIRDPARTIES!

Only through our ticket service provider TicketPAY (Ticket Shop and Resale Shop) you have a guarantee on 100% real tickets, secure payment and customer support by TicketPAY.

You can find information about all ticket packages here.

4 ticket packages can be purchased per order (e.g. 4 Regular Full Weekend Visa + Mellow Fields).

The following payment options are available during the order process:

  • SOFORT Überweisung
  • SEPA (online-transaction)
  • Credit card (Mastercard, Visa)*
  • Bank Transaction**

*Attention: It is necessary, that all credit card customers enable the security standard “3D Secure” before the ticket sale. This authentication method minimizes fraud risks in the e-commerce sector.

Mastercard customers ("Mastercard SecureCode") can get further information at www.mastercard.de and Visa customers ("Verified by Visa") at www.visa.de! Information are also available at the respective house bank.

**Attention: If you complete the order process with “Bank Transaction”, you enter a legally binding purchase agreement and commit yourself to pay the order!

Via the "Help" button at the top right of tickets.parookaville.com can a new ticket link be requested, by using the e-mail address, which was used by ordering.

In case of need, the TicketPAY Support Team is here to help
Phone: +49 (0) 2381 - 33 898 44 (Mon-Fri: 09:00h - 17:00h)
E-Mail: help@ticketpay.de

Add-Ons (e.g. Parking Tickets, Locker or Booze Bags) can either be ordered directly in the ordering process or can be ordered at any time by the ticket purchaser via the personal MyTicket-Portal.

Parking tickets, locker and bungee jumps can be bought on site as well. In that case, additional costs and waiting times are to be expected.

Note: Add-Ons do not need to be personalized and cannot be resold through the Resale Shop of TicketPAY.

An upgrade from Regular to VIP can only be ordered as part of the Comfort/Deluxe Camp- and Hotel-Packages either directly in the ordering process or later via the personal MyTicket-Portal! The offer is very limited!

The PENNY Camp Upgrade can only be booked and used in conjunction with a Full Weekend Visa + Base Ground or a Full Weekend Visa + Mellow Fields!

For security reasons, each ticket purchaser must personalize the tickets to a ticket holder. This personalization takes place via the personal MyTicket-Portal of the ticket purchaser. All tickets must be personalized by 23:59h on Sunday, 31st May 2020.

Attention: Tickets, which are not personalized until 31st May 2020, 23:59h, will be automatically personalized to the ticket purchaser!

Example: You have purchased a total of 2 Regular Full Weekend Visa and forget the personalization until 31st May 2020, 23:59h. From 1st June 2020 on BOTH tickets will be personalized to you automatically and only you will get access to PAROOKAVILLE with the tickets. For the re-personalization of the second ticket to a friend, a fee of 30€ will be charged in any case after the deadline.

Note: This applies to non-personalized tickets too, which will be taken back from the Resale Shop after 31st May for personal use. They are personalized after withdrawal from the Resale Shop to the ticket purchaser.

In the case of preventive events (such as illness or exams), a re-personalization can be requested through the personal MyTicket-Portal. In this case, 30€ per ticket would be due.

Online re-personalization is possible until 13th July 2020, 6:00 pm.

Afterwards, a ticket can only be re-personalized on site at the festival/campsite check-in at the “Ticket-Info” Container of TicketPAY! The following document must be prepared in advance and presented together with a copy the ID card of the former ticket holder.

On-Site-Re-Personalization: LINK

Ticket purchasers have the option of offering their tickets for resale via the personal MyTicket-Portal. The Resale Shop of TicketPAY is expected to be available in early 2020.

Since more and more ticket fraudsters are on the market, we ask all ticket interested parties:

NEVER BUY TICKETS FROM OTHERPLATFORMS OR THIRDPARTIES!

Only through our ticket service provider TicketPAY (Ticket Shop and Resale Shop) you have a guarantee on 100% real tickets, secure payment and customer support by TicketPAY.

We do not guarantee the availability of your desired tickets! Furthermore, ticket-interested parties may have to accept higher costs in the Resale Shop!

Resale of Tickets: Simply go to your personal MyTicket-Portal and click on the menu point "Resale". There you select the ticket to be sold and click on "Resell". Then just fill out the resale form and click on "Start resale".

A personalization of the ticket in advance isnotrequired! If a ticket is already personalized, you must upload the corresponding ID card of the ticket holder and accept an additional re-personalization fee of 30€.

Note: Non-personalized tickets, that are taken out of the Resale Shop for personal use after the personalization period, will be personalized to the name of the purchaser.

Price determination in the Resale Shop: In general, tickets can only be resold at the original price (+10 %) and a processing fee of 17,5%. The seller can decide, who pays the processing fee (seller, buyer or 50/50). Additionally, we allow the seller a margin of +10% to get back ticket fees. Thereby we hope to counteract the black market with horrendous usurious prices.

If you have any questions, please contact the TicketPAY Support Team directly.
Phone: +49 (0) 2381 - 33 898 44 (Mon-Fri: 09:00h - 17:00h)
E-Mail: help@ticketpay.de

 

Partner / Friends

1Live
MTV
Penny
Pro7
Warsteiner